Returns & Exchanges

At SAMYAK MART, we prioritize your health and safety by ensuring all food products meet the highest quality standards. Due to the perishable nature of our products, returns are accepted within 24 hours only if the item received is damaged, expired, or incorrect.

1

Report the Issue

Contact our customer support team via email or phone within 24 hours of delivery, providing your order number and clear photos of the product concern.

2

Quality Inspection

Our quality assurance team will review your claim and the provided evidence to verify that the product meets the criteria for a return or exchange.

3

Schedule Pickup

Once approved, we will arrange for a courier to collect the items from your delivery address at no additional cost to you.

4

Resolution Processing

After the returned item reaches our warehouse, we will process a full refund to your original payment method or dispatch a fresh replacement within 3-5 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing